2018 Bentley Bentayga Problems and Complaints

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2018 Bentley Bentayga SUV Problems, Issues, Complaints, Recalls, and which year to avoid?

Updated on: September 2, 2022

Nathan Dyer's image
Nathan Dyer 

Senior Editor


Bentley kickstarted the ultra-luxury SUV segment with the Bentayga last year, offering all the sophistication, luxury, and more importantly, the performance in an SUV. A year on, the Bentayga remains the benchmark in the segment, especially if we consider the Mulliner trim with all the customizability and opulence you can ask for. 

However, as with most luxury offerings, reliability is still a concern. So far, the 2018 Bentayga has been through three recalls and there are some customer complaints as well, though officially not recorded on NHTSA. Let's take a brief look at these and determine if Bentley's land yacht is worth a buy.

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User Complaints for the 2018 Bentley Bentayga

Mechanical Problems

  • Engine - Owing to the complex W12 powertrain, maintenance can get complicated in some cases. And it can cost a pretty penny. Some owners have also reported oil leak issues due to faulty gaskets. If maintenance is ignored, oil consumption issues were also reported early on. 
  • Brakes - Several cases were reported of the brakes wearing out prematurely, leading to limited braking capabilities.

Electrical Problems

  • Electrical malfunction - Owners have reported glitches in the infotainment system, making it harder to access basic functions. 
  • Doors - Automatic door closing system was found problematic in some cases, working intermittently. 

Safety Problems

  • Driver assistance system - More particularly, the automatic emergency braking system was problematic for some. The system will engage and stop abruptly even when there are no objects in front. This increases the risk of a crash.

Exterior Problems

  • Tires - The factory-fitted tires on Bentaygas wore out prematurely in several cases, requiring a replacement to a better one as soon as 6000 miles. 

Recalls of 2018 Bentley Bentayga

S. No

Date

NHTSA ID

Issues Noticed

Additional Remarks

Remedy

1

14th Sep 2018

18V632000

Obstruction of view when in reverse/ FMVSS 111

When reverse gear has been selected, the rearview camera display may be obstructed or may not be fully visible within two seconds. And this may increase the risk of a collision if the driver does not check his/her surroundings.

Bentley will notify owners and dealers will reprogram the software in the infotainment system, free of charge. The recall began on October 19, 2018. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE 18/11.

2

17th February 2020

20V092000

Side curtain airbag may not inflate properly

If the side curtain airbag does not inflate during a crash, it can increase the risk of injury. 

Bentley will notify owners, and dealers will replace the side curtain airbags, free of charge. The recall began on April 10, 2020. All vehicles (4) have been remedied as of October 29, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE20/04.

3

18th March 2020

20V154000

Seat belt may not secure the occupant

In certain vehicles equipped with the optional third row seats, the third-row upper seat belt attachment may not stay connected to the vehicle in the event of a crash. This will increase the risk of injury to the occupant. 

Bentley will notify owners, and dealers will replace the upper seat belt attachment bolt, free of charge. The recall began on May 20, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE20/06.

Should you buy the 2018 Bentley Bentayga?

Despite all its issues, the 2018 Bentayga continues to be the best luxury SUV on the market. Although there have been three recalls so far, Bentley has addressed most of the issues. It must be noted that maintenance will be on the higher side thanks to the complicated drivetrain and electronics. Overall, if you want uncompromised luxury in a practical package, look no further than the 2018 Bentley Bentayga. Since most of the internals are shared with the robust Audi Q7 SUV, the Bentayga should be reasonably reliable and durable compared to its competitors. 

Important 2018 Bentley Bentayga Links:

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2018 Bentley Bentayga Onyx Edition

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