2018 Jeep Cherokee Problems and Complaints

Rating7.3

Ranked #12 in Compact Suv

Write A Review
Starting MSRP 

$24,395 - $37,340

Check Best Price

2018 Jeep Cherokee SUV Problems, Issues, Complaints, Recalls, and Which Year to Avoid

Updated on: May 24, 2022

Nathan Dyer's image
Nathan Dyer 

Senior Editor


The Jeep Cherokee is an ode to classic Jeep culture and design with a strong hint of modern aesthetics and chunky American styling. In the past, FCA vehicles including the Cherokee have been criticized for their troublesome reliability department but the numbers remained limited as compared to the huge sales numbers. The 2018 Jeep Cherokee has been subjected to 6 recalls along with 399 official complaints to date. The SUV did face quite a bit of problems with its engine, transmission, and electrical system. The recalls issued by the brand did cover most of them but a few remain unaddressed. In its class, the Cherokee competes with the Range Rover Evoque, the Honda CR-V, and the Volvo XC60.

More from Jeep Cherokee

Find a used Jeep Cherokee for under $10900 | Check out price savings and popular options here!

Buy a new Jeep Cherokee for sale starting from $24695 | Check out the latest deals here!

2018 Jeep Cherokee Exclusive Interior and Exterior Pictures | View latest Pictures

Jeep Cherokee user complaints and problems

Engine problems

  • Sudden engine stall: Numerous owners have complained about this issue right from the beginning of the 2018 model year. The users reported that on various occasions the engine stalled suddenly risking the safety of the occupants. The main reason behind the stalls was that the engines were burning excessive engine oil. Some owners had to keep filling the engine oil every 1000 miles.
  • Transmission issues: Many owners have faced transmission issues. The reports state that the transmission issues came up in brand new vehicles in several cases and the shifter warning light came on. During the occurrences, all the lights on the shifter lit up. Restarting the vehicles solved the issues temporarily for some owners but they recurred.

Safety problems

  • Brake issues: There are several complaints regarding the brakes of the 2018 Jeep Cherokee. The owners report that their vehicles’ front or rear brake calipers got stuck on the brake pads due to excessive wearing. The worn-out brake pads then stuck on the discs, resulting in brake failures.

Electrical problems

  • Battery draining issue: Several owners have faced this issue with their 2018 jeep Cherokee. The reports say that the affected vehicles faced starting issues since the batteries drained completely. The problems occurred in brand-new vehicles too in some cases.

Mechanical problems

  • Steering failure: A few owners have reported this issue. One report states that the rack and pinion completely broke off with the vehicle having only 37,000 miles on the odometer. Other reports mention that while driving straight, the front wheels would vibrate, and replacing the front tires, rims, and brakes failed to resolve the problem.

2018 Jeep Cherokee recalls

S.No.

Recall Date

NHTSA Campaign ID

Issues noticed

Additional remarks

Remedy

1

August 31, 2017

17V543000

Rim Information missing from Label/FMVSS 110

The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began on October 13, 2017. 

2

October 24, 2017

17V670000

Oil Pump Failure Causing Engine Stall

If the oil pump fails, the engine will stall, increasing the risk of a crash.

Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began on December 5, 2017. 

3

May 1, 2018

18V282000

Fuel Leak may cause Fire

A fuel leak in the presence of the ignition source can increase the risk of a fire.

Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018.

4

May 17, 2018 

18V332000

Cruise Control cannot be Canceled

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began on June 4, 2018.

5

July 26, 2018

18V494000

Half Shaft Bearing Cage may Break

If the half shaft bearing cage breaks, the half shaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Chrysler will notify owners, and dealers will replace the front right half shaft assemblies, free of charge. The recall began on September 20, 2018

6

August 9, 2018 

18V524000

Voltage Regulator may Fail and Cause Stall

A vehicle stall can increase the risk of a crash.

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began on October 2, 2018. 

Should you buy a used Jeep Cherokee?

The Jeep Cherokee has almost everything you’d expect from a vehicle of this segment and it has an edge over the others in terms of appeal and design. However, the reliability aspect of the SUV has given it a bad name to some extent. Going for a used example of the Cherokee involves a significant amount of risks and requires super caution too. You can opt for some alternatives such as the Volvo XC60which has better reliability than the Cherokee.

Important 2018 Jeep Cherokee Links:

Used 2018 Jeep Cherokee For Sale

View More

Latest Cherokee Stories/Updates