2020 Mercedes-Benz GLA-Class

MSRP $36,250

Ranked #8 in Subcompact Suv

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2020 Mercedes-Benz GLA-Class Price, Review, Ratings and Pictures

Updated on: December 28, 2021

Nathan Dyer's image
Nathan Dyer 

Senior Editor


To put it simply, the GLA-Class can be considered as a jacked-up version of the A-Class with a similar platform. Being considerably smaller than the rest of the lineup, the GLA-Class gets a smaller powertrain with Mercedes’ 4MATIC system available as an option. With the next-generation model on the horizon, the 2020 GLA-Class will be the last of the current-generation model. 

More from 2020 Mercedes-Benz GLA-Class

2020 Mercedes-Benz GLA-Class Exclusive Interior and Exterior Pictures | View latest Pictures

See detailed review »

Pros

Engaging to drive

Handsome and classy design

Refined powertrain

Cons

Lacks interior space

Can get expensive with some options

Firm and uncomfortable ride quality

What's New?

No major changes


Features

vehicle bio

base price

$36250

bodystyle

4dr SUV

passenger capacity

5

drivetrain

all wheel drive

engine type

displacement

121 cu.in.

horsepower

208 hp @ 5500 rpm

torque

258 lb-ft. @ 1250 rpm

transmission

7 speed Automated Manual

chassis

suspension front

Independent front strut suspension

suspension rear

Independent rear multi-link suspension

brake rotors (f/r)

12.6/11.6 in.

dimensions

wheelbase

106.3 in.

length

60.8 in.

width

71 in.

height

60 in.

curb weight

3428 lbs.

ground clearance

5.3 in.

capacity

passenger volume

37.6 cu ft.

cargo volume

43.6 cu ft.

towing capacity

3306 lbs.

payload capacity

1036 lbs.

performance

zero to 60 mph

7.1 sec.

fuel economy

city/combined/highway

24/27/33 mpg

highway range

435.6 mi.

warranty

basic warranty

4 yr./ 50000 mi.

drivetrain warranty

4 yr./ 50000 mi.

corrosion warranty

4 yr./ 50000 mi.

roadside assistance

Yes


Pictures & Videos


Trims

GLA 250$36,250 onwards

Colors and Styles

2020 Mercedes-Benz GLA-Class in Cocoa Brown Metallic color
Cocoa Brown Metallic

Vehicle images are guides only and may not reflect the model's exact specifications/features– exact specifications/features should be confirmed with the seller.

Ratings

Pricing and Features

8.0

Pricing and Feature

7.0

Engine and Performance

4.8

Fuel Economy

6.6

Interior

7.0

Exterior

6.6

Safety

9.0

Competition

8.0

7.2

OVERALL RATING

Expert Review, Pricing Analysis and Buying Guide

7.2

Overall Rating


Because of its lower price tag, the Mercedes-Benz GLA-Class doesn’t offer the level of technology or luxury you’d expect from a model adorning the three-pointed star, but it does come close. However, considering the latest A-Class sedan, the GLA-Class seems like a generation older. Competing in the luxury subcompact crossover class, the GLA-Class goes up against rivals like the Audi Q3, BMW X1, and Volvo XC40.

2020 Mercedes-Benz GLA-Class SUV front view
2020 Mercedes-Benz GLA-Class SUV rear view

4.8/10
Engine and Performance

6.6/10
Fuel Economy

7.0/10
Interior

6.6/10
Exterior

9.0/10
Safety

8.0/10
Competition


2020 Mercedes-Benz GLA-Class Features

The 2020 Mercedes-Benz GLA-Class is only available in one trim level: the GLA 250. The standard feature list is extensive with additions like power-adjustable front seats, MB-Tex Upholstery, dual-zone automatic climate control, proximity keyless with push-button start, an 8-inch touchscreen infotainment system, HD radio, manual tilt/telescoping steering column, amber ambient interior lighting, and more. Active safety features like forward-collision warning, automatic emergency braking, and more are also available as standard. Mercedes also offers a lot of optional packages which include features like heated front seats, Apple CarPlay and Android Auto integration, satellite radio, a surround-view camera system, and more.

Trim

250/ 250 4Matic

MSRP (FWD)

$34,250

MSRP (AWD)

$36,250

Key Features

Power liftgate

 

18-inch Alloys

 

Dual-zone automatic climate control

 

8-inch touchscreen

 

MB-Tex leather upholstery

 

COMAND infotainment system with an 8-inch display

 

Keyless entry

Optional Packages

Multimedia package ($2,300) - Includes smartphone integration with Apple CarPlay and Android Auto, built-in navigation, DVD player, and DVD coding. Premium package ($1,900) - Includes blind-spot monitoring, satellite radio, and heated front seats. Driver assistance package ($1,500) - Includes more advanced features like lane-keep assist and active distance assist. Parking assistance package ($1,400) - includes automatic parking assist, surround-view parking camera, folding side mirrors, and an auto-dimming rearview mirror. Harman Kardon premium audio system ($850) Premium leather upholstery ($1650)

Which trim should you buy?

Since there is only one trim level on offer, you only have a choice between the regular front-wheel-drive model and the 4Matic which gets an all-wheel-drive system. You do get plenty of standard features but we suggest that you opt for the multimedia and premium packages for a better experience.

2020 Mercedes-Benz GLA-Class Engine and Performance

4.8/10

The 2020 Mercedes-Benz GLA-Class continues to get the same 2.0L turbocharged Inline-4 engine as standard that produces a modest 208 hp and 258 lb-ft of torque. The quick-shifting 7-speed dual-clutch automatic continues to do its duty in the GLA, sending power to the front wheels. Opting for the 4Matic model for an extra $2,000 adds an all-wheel-drive system for better traction and to navigate tricky situations. While the figures may seem low on paper, the GLA is properly quick, especially with the 4Matic model. 

2020 Mercedes-Benz GLA-Class SUV engine bay

During normal driving, there is plenty of performance and the transmission is very responsive. But, as expected with a low-capacity turbocharged engine, turbo lag creeps in at lower revs. The GLA 250 is also the only crossover in its class to offer launch control, dropping the 0-60 MPH sprint to 6 seconds compared to 7 seconds without the system engaged. Quarter-mile timings stand at 14.9 seconds, which is average for its class.

Models

2020 Mercedes-Benz GLA 250

2020 Audi Q3 45 Premium

2020 BMW X1 sDrive28i

2020 Volvo XC40 T4 Momentum

MSRP

$34,250

$34,700

$35,200

$33,700

Engine

2.0L Turbocharged Inline-4

2.0L Turbocharged Inline-4

2.0L Turbocharged Inline-4

2.0L Turbocharged Inline-4

Drivetrain

FWD

AWD

FWD

FWD

Transmission

8-speed DCT automatic

8-speed automatic

8-speed automatic

8-speed automatic

Power (hp @ rpm)

208 @ 5500

228 @ 5000

228 @ 5000

187 @ 4700

Torque (lb-ft @ rpm)

258 @ 1250

258 @ 1700

258 @ 1450

221 @ 1400

0-60 MPH (seconds)

7.0

6.6

6.4

7.8

Quarter-Mile (seconds)

15.2

14.8

14.9

16.7

Top-Speed (MPH)

130

145

130

130

With small capacity turbocharged 2L engines under the hoods of all four SUVs, you expect performance to be similar. But, both the Audi Q3 and BMW X1 edge ahead of the rest with higher output and performance, while the Mercedes-Benz GLA-Class is not far behind. However, the Volvo XC40 is considerably slower because of its low power figures.

How well does the 2020 Mercedes-Benz GLA-Class handle?

Because of its compact and competent chassis, the GLA-Class offers excellent dynamics on the tarmac. But, the higher stance and driving position does compromise handling compared to the A-Class models it's based on. At the limit, the excessive body roll also limits overall dynamics.

2020 Mercedes-Benz GLA-Class SUV in acceleration mode

Like most compact crossovers, the suspension is set up on the firmer side to aid handling, limiting ride quality. Being a crossover designed primarily for urban use, the steering is light with limited feedback. Meanwhile, the optional 4Matic all-wheel-drive system is good at providing better traction compared to the standard FWD setup. 

2020 Mercedes-Benz GLA-Class Braking Performance

Being the lightest option in the competition, the GLA 250 offers excellent braking performance with good feedback through the pedals, taking just 115 feet to drop anchor from 60 MPH. However, the braking hardware is smaller than its rivals. It comes with 12.6-inch front brake rotors and 11.6-inch rear brake rotors. 

Models

2020 Mercedes-Benz GLA 250

2020 Audi Q3 45 Premium

2020 BMW X1 sDrive28i

2020 Volvo XC40 T4 Momentum

Brake Rotors: Front (inches)

12.6

13.4

NA

13.6

Brake Rotors: Rear (inches)

11.6

12.2

NA

11.9

Curb Weight (lbs)

3296

3905

3554

3574

60-0 MPH (feet)

115

124

125

122

Since all of these entry-level luxury crossovers offer plenty of performance, they do get the braking hardware to match it. The least braking distance is required by the GLA Class while the Audi Q3 takes the longest distance. Both the Volvo XC40 and BMW X1 cover 125 and 122 feet to stop from 60 mph respectively. 

2020 Mercedes-Benz GLA-Class Fuel Economy

6.6/10

Thanks to the small capacity turbocharged engine, efficiency figures are impressive for a compact crossover. The GLA 250 returns 24 MPG in the city and 34 MPG on the highway, which is best-in-class. Despite the smaller 14.8-gallon fuel tank, the GLA still manages a range of 500 miles on the highway. Opting for the 4Matic model will cut the figures down to 22 MPG in the city, 30 MPG on the highway, and a combined 25 MPG. 

Models

2020 Mercedes-Benz GLA 250

2020 Audi Q3 45 Premium

2020 BMW X1 sDrive28i

2020 Volvo XC40 T4 Momentum

MPG (City)

24

19

24

23

MPG (Highway)

34

27

33

33

MPG (Combined)

28

22

27

26

Fuel Capacity (Gallons)

14.8

15.9

16.1

14.2

Range (City/Highway/Combined, in Miles)

355/503/414

302/429/350

386/531/435

326/469/369

Although all SUVs in the segment get a similar powertrain setup, there are some glaring differences in efficiency figures. For starters, the GLA-Class and BMW X1 offer the highest figures, followed by the XC40. The Audi Q3 takes the last spot, but that may be because of its standard all-wheel-drive system and heavy curb weight.

2020 Mercedes-Benz GLA-Class Interior

7.0/10

Despite being on sale since 2013, the interiors still look modern and stylish with the typical Mercedes-Benz design. However, the quality of materials used and the overall fit and finish levels don't match siblings’ cabin standards. The front seats provide plenty of support with power adjustability and a comfortable driving position. You also get plenty of features as standard including dual-zone climate control, keyless entry with push-button start, manual tilt and telescopic steering wheel, day-night rearview mirror, leather-wrapped steering wheel, and three 12V power outlets. 

2020 Mercedes-Benz GLA-Class SUV cockpit area

However, features like a power-adjustable steering column are missed at this price point. Things take a turn for the worse when we consider the rear seats. With minimal legroom and headroom on offer, the GLA-Class is strictly a two-seater for longer journeys. But smaller kids can squeeze in comfortably. The Cargo area is also disappointingly small at 15.4 cubic feet, which is barely enough to accommodate your weekend luggage. But, fold down the cramped rear seats in a 40-60 pattern and the capacity expands to a usable 43.6 cubic feet.

Models

2020 Mercedes-Benz GLA 250

2020 Audi Q3 45 Premium

2020 BMW X1 sDrive28i

2020 Volvo XC40 T4 Momentum

Seating Capacity

5

5

5

5

Front Row (Headroom/Shoulder Room/Leg Room, in inches)

40.0/54.8/41.9

39.6/56.7/40.0

41.9/55.6/40.4

39.0/56.7/40.9

Rear Row (Headroom/Shoulder Room/Leg Room, in inches)

38.4/53.3/33.9

37.6/55.1/36.1

39.4/55.2/37.0

39.1/56.3/36.1

Trunk Capacity (cubic feet)

17.2

23.7

27.1

20.7

The front row of the GLA 250 is spacious enough but the same can’t be said about the rear row where it has the stingiest legroom. Meanwhile, the BMW X1 remains the most practical option followed by the Audi Q3, both in terms of passenger and cargo space. The Volvo XC40 has the least roomy front row while the second-row space is not as disappointing as what’s offered in the GLA Class. Its trunk is also slightly bigger than the GLA Class. Some notable interior features include:

  • MB-Tex upholstery
  • Dual-zone automatic climate control
  • Power-adjustable front seats with optional heating
  • Keyless entry with push-button start
  • Manual tilt and telescopic steering column
  • Optional auto-dimming rearview mirror

What’s there to keep you entertained?

The 2020 Mercedes-Benz GLA-Class gets plenty of standard features including an 8-inch touchscreen display, 6-speaker sound system, Bluetooth, two USB ports, and HD radio. However, it still misses out on some essentials. For easier access, a rotary knob along with some shortcut buttons are also included. The COMAND interface is easy to navigate with well-laid-out menus and quick responses. 

2020 Mercedes-Benz GLA-Class SUV infotainment screen

But, even for basic features like Apple CarPlay and Android Auto integration, you'll have to pay extra for the multimedia package. Other options include a premium 12-speaker Harman Kardon sound system, built-in navigation, satellite radio, and voice control. Sound quality is impressive with the base system even while streaming through Bluetooth. Some notable infotainment features include:

  • 8-inch touchscreen
  • Premium 450-Watt Harman Kardon audio system (Optional)
  • Apple CarPlay and Android Auto integration (Optional)
  • HD radio
  • Built-in navigation and voice commands (Optional)

2020 Mercedes-Benz GLA-Class Exterior

6.6/10

Despite the crossover design elements like flared wheel arches, cladding, and higher ground clearance, the GLA-Class looks more like a jacked-up hatchback than a crossover. That being said, the overall proportions are a lot more pleasing than its rivals. Several design elements are shared with the CLA Sedan it's based on including the sleek headlights and the two-slat grille with a massive three-pointed star logo in the middle. The standard 18-inch alloy wheels also gel well with the overall design, and bigger 19-inch AMG multispoke and 19-inch twin 5- spokes are available as an option. 

2020 Mercedes-Benz GLA-Class SUV exterior image

However, the bigger wheels might make the already firm ride a lot more uncomfortable. Overall, the design still looks modern despite its age, and the new model planned for launch next year is expected to improve on all fronts. Furthermore, rain-sensing wipers, power heated side mirrors, rear-window wiper, automatic light-sensing headlights, and front fog lights are some standard exterior features. 

Models

2020 Mercedes-Benz GLA 250

2020 Audi Q3 45 Premium

2020 BMW X1 sDrive28i

2020 Volvo XC40 T4 Momentum

Curb Weight (lbs)

3296

3905

3554

3574

Length (inches)

173.9

176.6

175.5

174.2

Width (inches)

71.0

72.8

71.7

73.3

Height (inches)

60.0

64.1

62.9

65.3

Ground Clearance (inches)

5.3

NA

7.2

8.3

Wheelbase (inches)

106.3

105.5

105.1

106.4

Being compact crossovers, all four models have city-friendly dimensions. But, the Mercedes-Benz GLA-Class is a size smaller than the others, and it gets the longest wheelbase. The Audi Q3 is the biggest of the bunch, followed by the BMW X1 and Volvo XC40. Some notable exterior features include:

  • 18-inch alloy wheels
  • Optional LED headlights
  • Dual outlet exhausts
  • Silver roof rails
  • Power liftgate
  • Optional Panoramic roof

2020 Mercedes-Benz GLA-Class Safety

9.0/10

Unfortunately, just like most modern luxury offerings, the GLA-Class hasn't been through any safety tests by the NHTSA and IIHS agencies. But, it does offer plenty of standard safety features including automatic emergency braking, active brake assist, cruise control, attention assist, hill-start assist, and anti theft alarm system. Opting for driver assistance and other packages also include a surround-view camera system, blind-spot monitoring, lane keep assist, adaptive cruise control, and automatic parking assist. Some standard safety features include:

  • Automatic emergency braking
  • Forward collision warning
  • Blind-spot monitoring
  • Attention assist
  • Cruise control
  • Rearview camera

2020 Mercedes-Benz GLA-Class Competition

8.0/10

Mercedes-Benz GLA-Class vs Audi Q3

With a more powerful drivetrain and enjoyable dynamics, the Audi Q3 is more engaging to drive than the GLA-Class with a smoother powertrain overall. The Audi also gets standard all-wheel-drive for a similar price but doesn't have the FWD option. Interior space in the Q3 is much better compared to the GLA Class. Meanwhile, both SUVs offer a polenta of luxury, as is expected with a high-end German brand. But, the Q3 is the better pick of the two, thanks to the excellent overall package with a bigger trunk and fuel tank.

Mercedes-Benz GLA-Class vs BMW X1

The BMW X1 offers better ride quality than the GLA-Class, while still being good fun-to-drive. Furthermore, the X1 also feels more premium throughout from interior quality to a more spacious cabin with better cargo space. Overall, the X1 manages to trump the GLA-Class in all factors that count, making it the better pick.

Mercedes-Benz GLA-Class vs Volvo XC40

One of the more recent entries into Volvo’s lineup, the XC40 focuses on safety and luxury. But, there are several shortcomings when compared to the latest GLA-Class. Starting with the performance on offer, the GLA-Class is easily the fastest of the two and offers better ride quality. The GLA-Class also manages to feel more premium than the XC40, which is an important factor for customers looking to enter the luxury segment with these entry-level luxury crossovers. Despite the higher costs, the GLA-Class is a more competent crossover compared to the XC40.

2020 Mercedes-Benz GLA-Class Final Verdict

Being the smallest SUV in Mercedes' lineup, the GLA-Class gets most of it right. From its handsome design to unique additions like launch control, it seems to offer more value than its rivals. However, it is starting to show its age among modern competitors. Paying extra for basic features like smartphone integration and satellite radio are also questionable at this price point. The GLA-Class is also limited in terms of practicality and comfort and doesn't feel as premium as a typical Mercedes-Benz offering. Since the new model expected to launch next year will likely improve on all fronts, it's a good idea to give newer options like the Audi Q3 or BMW X1 a chance. 

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